Data Deletion
You can request deletion of your ReplyLikeMe account and associated personal data at any time.
Delete your account in ReplyLikeMe
If you can access your ReplyLikeMe account, you can delete your account directly from your account settings using Delete Account.
Deleting your ReplyLikeMe account removes data associated with your account in accordance with our deletion process.
This may include:
- Your ReplyLikeMe account information
- Connected Instagram account information and stored connection credentials
- Instagram comments and comment reply data
- Stored or imported Instagram direct message conversations and messages
- DM classifications, prioritisation information, and generated reply suggestions
- Brand Voice and DM Voice information
- Lead and partnership filter information
- Other stored or derived data associated with your use of ReplyLikeMe
Some limited information may be retained where required or permitted for legal, security, fraud-prevention, or compliance purposes.
Request deletion by email
You can also request deletion by emailing:
Please include:
- The email address associated with your ReplyLikeMe account
- Your connected Instagram username, if available
We may need to verify your request before deleting data to protect your account from unauthorized deletion requests.
We aim to process valid deletion requests within 7 business days.
Disconnecting Instagram
Disconnecting your Instagram account from ReplyLikeMe is not the same as deleting your ReplyLikeMe account.
Disconnecting stops ReplyLikeMe from using that connection to access new Instagram data and removes or disables the associated access credentials as applicable.
Information already stored in your ReplyLikeMe account, including previously imported comments or direct message history, may remain until you delete your ReplyLikeMe account or submit a valid data deletion request.
Questions
If you have questions about deletion or your personal data, contact:
Replylikeme Ltd